Tag Archive for 'meeting notes'

November 15, 2009: Taking a bit longer

Like most Sunday nights we had our team conference call tonight. Unlike the past few calls this one stretched to just under the 1 hour mark. We covered a lot though and joining me on the call were Sam, Will, Daniel, Lauren, Greg, and Albert.

First up was hosting matters. We spent a good while talking about the issues we’re running into with upgrading plugins through the Wordpress Dashboard. While we’re not positive we can fix the issue we’ve opened a ticket with Liquid Web and will be continuing to work on resolving the issue. We also talked about modifying our approach in reaching out to perspective clients. We’ll be making some adjustments toward that end in the coming weeks and into next year.

Next on the slate was a quick discussion of doing a complete overhaul of the hosting page content. Will’s going to be setting up some methods of tracking site activity through Google Analytics and we’ll base an reorganization off of what comes out of that. We’ll probably work significantly on this over Winter break.

Lauren also talked about continuing our efforts at revitalizing the wiki. For the foreseeable future we’ll be picking 3 pages every week that need content added to them and we’ll be working on those throughout the week. The goal will be to follow through with the plan that Megan and Kevin drew up over the summer for reorganizing the content. Hopefully our work will make the wiki even more of a resource for those looking for information.

Looking forward to this week we’ll be having posts on the blog about the recent WordCamp NYC, the most recent edition of College Media Lab and more so stay tuned for those updates.

 
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November 8, 2009: NCMC09 recap

Another Sunday night, another team conference call. We skipped the week prior because some of the team was still traveling back from ACP/CMA. Joining me on the call were Greg, Miles, Sam, Andrew, and Lauren.

First at bat was a recap of ACP/CMA, what worked well, and what we want to do better next time. Andrew remarked that, for CoPress, the conference went as well as we could’ve hoped for. It would’ve been sweet if we had a booth, though. We learned from Logan while at the conference that the booths were only $650 and included four conference registrations. Originally, we thought that vendors were required to sponsor a part of the conference and that fee ran into the thousands of dollars (i.e. outside of our budget). The informal way we were there, though, was good for networking and being on panels was a plus. Andrew also remarked that at one of the panels he was at in the audience another audience member, unprompted, asked a question about us. Lauren thinks that, for next time, we should do more branding, have rack cards, etc. I’d personally like to be more “network-y” and talk with more people. In addition, I think it would be really cool to expand our coverage of the panels and make sure we have people covering each tech-related one. Last but not least, it would be really sweet to bring the entire team to the next conference we attend.

On the organizational side of things, I spent several hours on Sunday entering line items for invoices, receipts, etc. Our ledger should be completely up to date and, thanks to Albert’s efforts, we’ll be able to do up to date reporting on our revenues and expenses.

For the blog this week, Greg is putting together a post about how the Texas Tribune can be a model for student news organizations and Lauren will be writing one about transitioning your web staff from year to year. Lauren and I will also talk about the wiki, as we hope to start developing the content again.

 
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October 4, 2009: Introducing Will Davis

The biggest news of tonight’s call with Greg, Adam, Andrew, Lauren, Vanessa, and I was the addition of a new member to the team: Will Davis. Will is currently the Editor in Chief of The Maine Campus, a weekly paper in Maine that migrated to WordPress MU over the summer. He’s already an active WordPress developer and we’re stoked to have him join the project in a more formal way.

We also discussed the launch of our email newsletter. Andrew will be preparing a draft of the first one and we’ll be sending it out when Courier supports sending emails to existing WordPress users (which should be coming soon). It’s going to be a tool for pushing out emergency updates, as well as a regular summary of what’s going on with links to blog posts, a way to welcome new site launches to everyone else we host, and so on. It’s undecided as to whether anyone can sign up for this, or whether we’ll restrict it to just active clients.

Continue reading ‘October 4, 2009: Introducing Will Davis’

 
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Sept. 27: Another record-setting call

In just over twenty minutes, we covered a lot of ground at this week’s conference call, which was attended by Daniel, Adam, Greg, Andrew, Vanessa and myself.

High priority: Conferences, managed hosting and Connection Engine

We’re just five days away from the ONA 2009 Conference and about a month away from the ACP/CMA Conference. After some difficulty getting his hands on the right typeface, Adam is now putting the finishing touches on business cards to be printed tomorrow so we can give them out at these conferences. After evaluating the budget, we’ll be able to determine if we can buy rack cards, stickers, t-shirts and maybe pins too (yeah, we’re getting fancy).

In other news, plugins on the managed hosting servers are updating more efficiently after LiquidWeb did minor server configuration. For updates like this, we’re considering starting a newsletter to send out to clients about changes,  tips and tricks and to introduce new members to the network. We want to ditch Google groups, but are unsure about what alternate option would work best besides a mass e-mail. Continue reading ‘Sept. 27: Another record-setting call’

 
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September 20, 2009: 28 minutes

… is how long this evening’s conference call. I believe it’s our shortest ever.

Andrew started the conversation with a report on the new client outreach we started at the end of last week. We’ve sent direct emails to two newspapers thus far with only one indirect response. Taking this as a good-ish sign, we’re going to email five more potentials on Monday and see what the reaction is. Andrew has shared the letter outline with the team that we’re using to craft these emails. Hopefully if we refine this process over time, the outreach will bear some fruit.

Miles is finishing up a list of current clients that we think are good candidates for switching from version 1 hosting to Managed Hosting. We’ll want to start that process as soon as possible, ideally before he leaves the country on vacation. On Tuesday, Andrew and I will want to talk about this, the process for scoping out design and contract work, regular client workshops, the best way to contact all of our clients at once, and a better spreadsheet for managing launches and contact information.

Continue reading ‘September 20, 2009: 28 minutes’

 
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September 17, 2009: First weekly hosting meeting

On Tuesday, Andrew and I had the first of what will be a weekly series of check-ins for hosting. We have a pretty distributed approach to support and managing work, so it will be good to check-in regularly and talk about what’s working and what needs improvement.

At this point in time, we’re in the process of launching the last of the sites that started over the summer. Once that’s done, the normal workload should fall back to support requests as issues come up. Andrew and I will split up the work week such that responsibility will be divided based on when the support request comes in. Andrew is going to take Mondays, Tuesdays, and Fridays, and I’ll take Wednesdays and Thursdays. Our goal will be to respond as soon as possible to all requests during the work hours, and then as needed after hours. There’s a balance we’re going to have to strike between responding quickly to client requests and maintaining some level of sanity.

Continue reading ‘September 17, 2009: First weekly hosting meeting’

September 13, 2009: Rockin’ it text style

This week’s call was unexpectedly forced to become a text chat due to some difficulties with Skype. Not to be deterred though Daniel, Miles, Lauren, Greg, Adam, and myself typed out our meeting notes and ideas. While brief the “call” still hit on our main development progress and the upcoming ACP/CMA conference.

High Priority

To start things off I covered the Managed Hosting outreach goals for the coming months. Over the next few weeks Daniel and myself will be sending out emails to 10 new schools a week in order to reach out to perspective clients and bring new members into the Forum and Wiki community.

Daniel also covered preparation for the fast approaching ACP/CMA conference in Austin, TX. He’ll be putting together a budget for the event soon and then we’ll start getting business cards, t-shirts, stickers, and maybe even some DVD handouts together. Lauren also suggested the idea of doing some informal tweet-ups during the day.

Medium Priority

Thanks to a lot of hard work by Miles the first stage of the Connection Engine will be up and running soon. Once it’s up on the server we’ll create some test accounts to start putting it through its paces. Lauren and myself will then work on skinning it to fit in the spirit of Version 3 of copress.org.

We also discussed a new workflow for editorial ideas on the blog. We’ll be posting ideas to CoPress Micro with the hashtag #copressblog. Daniel also mentioned a list of ideas for things that we aim to accomplish this fall and will be sending it out to team members later this week.

Editorial/Community

  • Monday – no content planned
  • Tuesday – Vanessa, commenting policies
  • Tuesday – Mo, version 0.2 Edit Flow
  • Wednesday – Lauren, edu video #5
  • Thursday – Adam, site launch roundup
  • Friday or Saturday – Daniel, We Clicked On

September 6, 2009: Keepin’ it quick

This week’s call was one of the shortest and to-the-point (33 minutes) we’ve had since I’ve been involved with CoPress thanks to our awesome timekeeper, Vanessa, and Daniel’s need to get to a family wedding. In addition to those two, myself, Adam, Greg and Andrew were on the call.

High priority: Reincorporation, design and evaluation

Daniel gave us the update on reincorporating CoPress as a for-profit organization. The paperwork was filed this week, so the next step will be obtaining an employer identification number from the IRS. And more good news: We don’t have to file a tax return until early next year.

Although we launched our site redesign a few weeks ago, there’s still work to be done. Notably, the hosting page needs to be tweaked to better reflect and explain what CoPress does. We’ll be shifting priority info “above the fold” of the page and including text about what you can expect during the transition, among other things.

In terms of evaluation, Daniel will put together a document about what goals we should be meeting and how we measure success, as determined by conversations he’s had one-on-one with members of the team this past week. One main goal, which we all agreed might be a bit too ambitious, is to get 75 managed hosting clients by the end of the year. Continue reading ‘September 6, 2009: Keepin’ it quick’

 
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Update on reincorporation process

I checked in with Susan Linch earlier today because I was in a cold sweat about what we were supposed to be doing for reincorporation (and filing our first tax return). Lucky for us, she knows the entire process. A few days back, I sent her the signed paperwork for dissolving our non-profit status and reincorporating as a C corporation. I had actually tried to send it to her before that, but accidentally addressed it to myself. Whoops :)

The paperwork for reincorporating is going back in the mail in the next day, and we should hear from the State of Florida within the next week or so about the update. This is where the really cool part comes into play: we don’t have to file a tax return yet. Because we’re re-filing, and reporting our new year end as the of December, we don’t actually have to file a tax return until the beginning of next year. That fact alone removes a lot of stress about the current moment because, previously, I thought we had to file for a tax extension by September 15th.

Once we get confirmation from the State of Florida about the reincorporation, we’ll have to apply for a new Employer Identification Number (EIN) from the IRS. On that form, we include our old EIN so that they know to expect a cancelation number shortly after that. All of this work happens as we make it happen and there isn’t really a specific deadline other than being on top of our game.

Later: I remember that the last thing we talked about is that we’ll need a really good accounting system in place by the end of the year with software and all that jazz.

August 30, 2009: We can haz Skype fail?

Skype is real convenient, but wow can it suck. We had a few crashes and dropped sessions during our call today. Which was attended by Daniel, Adam, Joey, Miles, Andrew, Lauren, Vanessa and excitingly, Bryan.

We’ve been using our new system of breaking down topics to be covered into 3 priority levels and endeavoring to keep the calls to 30 minutes. The system isn’t perfect, but it’s working well. We’re always sure to cover the important stuff, and get off the phone much faster than our old hour and 30 minute standard.

Site Design (fixing the 2am half-assing)

Today’s call started off with a full acknowledgment that our hosting page, while updated, is not nearly what we need it to be. Feedback provided:

  • It’s not entirely clear that by signing up for hosting, the client should also be signing up for Priority Support. I don’t think we should manage hosting accounts if they don’t have priority support
  • Signup form needs to be updated a bit so that we make sure we capture required information.
  • In the school size calculator, Staff Size, can be mistaken for University staff, as in faculty, staff, etc. not newspaper staff.
  • We should review why we limit database restores to 3? If the DB crashes or breaks after that we won’t do anything? It might become unlimited, as its a service that people are likely to never use, hopefully will never have to use, but should always be there for safety’s sake.
  • Include a badge with “Prices starting at $50/month” that leads into the pricing page
  • We should consider raising the basic setup cost to $200. $150 seems low
  • Maybe make the graphic only over the left column, and move the links to the top of the right column.

Adam is going to take the lead on mapping out what we need to do, and Daniel will help with execution if needed. Any other feedback? Let us know in the comments.

Continue reading ‘August 30, 2009: We can haz Skype fail?’

 
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